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Frequently Asked Questions

Find answers to common questions about LikeHearted

Getting Started

How do I create an account?

Creating an account is easy! Simply click the 'Sign Up' button, fill in your basic information, and verify your email address. You'll be ready to start your journey in minutes.

Is LikeHearted free to use?

LikeHearted offers both free and premium features. You can create a profile, browse matches, and send limited messages for free. Our premium plans unlock additional features like unlimited messaging, advanced filters, and more.

How does the matching system work?

Our AI-powered matching system considers your preferences, interests, and behavior to suggest compatible matches. The more you use the platform, the better our recommendations become.

Safety & Privacy

How do you protect my privacy?

We take privacy seriously. Your personal information is encrypted, and we never share your data with third parties. You can control your privacy settings and choose what information to display on your profile.

What safety features do you offer?

We offer various safety features including profile verification, photo verification, and a reporting system. Our team reviews all reports and takes appropriate action to maintain a safe environment.

Can I block or report someone?

Yes, you can block or report any user who makes you feel uncomfortable. Our team reviews all reports and takes appropriate action to maintain a safe community.

Account & Billing

How do I change my subscription plan?

You can upgrade or downgrade your subscription at any time from your account settings. Changes will be reflected in your next billing cycle.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. All payments are secure and encrypted.

How do I delete my account?

You can delete your account at any time from your account settings. Please note that this action is permanent and cannot be undone.

Still Have Questions?

Our support team is here to help you with any questions you may have.

Contact Support